Shipping & Returns


We deliver exclusively via regular Austrian postage! (excluding Germany: regular German postage!)

Orders within Austria
No minimum order value, shipping costs are based on the shipment package weight according to Österreichische Post AG specifications! (plus € 3.50 C.O.D. charge if applicable)
up to 2 kg –  € 4.30 | up to 4 kg – € 5.40  | up to 8 kg – € 6.50 | up to 12 kg – € 8.10 | up to 20 kg – € 10.30 | up to 31.5 kg – € 13.60 (plus € 3.50 C.O.D. charge if applicable!)
 
Orders from Germany
No minimum order value, shipping costs are based on the shipment package weight according to Deutsche Post AG specifications! (plus € 5.00 C.O.D. charge if applicable)
up to 10 kg – € 6.90 | up to 20 kg – € 11.90 | up to 31.5 kg -- € 13.90 (plus € 4.00 C.O.D. charge if applicable)

Orders from other countries
No minimum order value.
Shipping costs are based on the shipment package weight and country zones according to Österreichische Post AG specifications! (plus €4.50 C.O.D. charge if applicable. Available for certain countries ONLY! See General Terms and Conditions of Business – payment methods!)

The respective shipping costs accruing for your country (plus C.O.D. charge if applicable) can be found in step 2 of the ordering and payment procedure of our shop!


Returns
In the event of returns/return consignments from overseas, the postage costs should be borne by the consignor, i.e. returns from overseas should always be stamped/sent to us "free".

Status as of 03/2009, errors and omissions excepted.

Any more questions?
More information can be found in our General Terms and Conditions of Business. Or click on Contact in the Shop bar under www.kettenmax.com to pose your question, or call us on +43 6589 7168.

 
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